AirHelp Code PLUS10: 10% Off AirHelp+ Annual Flight Protection, Plus Check Up to €600 / £520 Flight Compensation
Open AirHelp through this site's link and enter public promo code PLUS10 at checkout for 10% off an annual AirHelp+ membership: Smart (3 trips, €39.99/year before discount, €35.99 or about HK$310 with code) or Pro (9 trips, €99.99/year before discount, €89.99 or about HK$775 with code). Register each trip at least 48 hours before the first flight departs to qualify for 0%-fee compensation claims during your membership, €100 flight or luggage disruption payouts, €200 missed-connection cover and delay lounge access. For past flight disruptions, AirHelp's standalone claim service operates on a no-win, no-fee basis at a 35% service fee (50% if legal action is required).
Read our full assessment →Quick answer
Use code PLUS10 for the AirHelp offer. New eligible customers can get 10% off (PLUS10) after meeting the requirement: Free flight eligibility check; code PLUS10 takes 10% off an AirHelp+ Smart (€39.99/year) or Pro (€99.99/year) annual plan; standalone claims charge 35% (50% with legal action) on a no-win, no-fee basis. Last verified 2026-11-09.
- Reward
- 10% off (PLUS10)
- Referral code
PLUS10- Last verified
- 2026-11-09
- Difficulty
- Easy
- Time to claim
- About 5 minutes to check flight eligibility or purchase AirHelp+
- Time to payout
- Code PLUS10 takes 10% off at checkout; standalone flight claims take weeks to months depending on the airline and whether legal action is needed
PLUS10Ad / referral links — we may earn a bonus when you sign up.
How to claim
- Open the AirHelp link on this page to reach the AirHelp+ membership page or the flight compensation checker.
- For upcoming trips, choose AirHelp+ Smart (3 trips/year, €39.99) or Pro (9 trips/year, €99.99) and enter promo code PLUS10 at checkout for 10% off.
- After purchase, sign in to the AirHelp dashboard or mobile app and register each trip at least 48 hours before the scheduled departure of the first flight.
- If a registered trip suffers a 3+ hour arrival delay, cancellation within 28 days of departure, delayed/lost checked luggage or a missed connection on a single booking, submit your boarding pass and supporting documents within 28 days for the €100 or €200 insurance payout.
- For an already disrupted flight covered by EU or UK passenger rights laws, enter the flight details to check eligibility for free; weigh AirHelp's 35% (or 50%) fee against claiming directly from the airline yourself at no cost before signing the assignment form.
Eligibility & requirements
- Operated by AirHelp Germany GmbH (Berlin, HRB 196015), a registered German debt collection provider and insurance broker; AirHelp+ insurance cover is underwritten by Eir Försäkring AB.
- Promo code PLUS10 gives 10% off an annual AirHelp+ plan; our link is a partner link and there is no separate cash sign-up bonus.
- Zero-fee compensation handling under AirHelp+ applies only to flights disrupted during active membership (capped at 1 claim per month and 12 per calendar year, submitted within 60 days of the flight) and never covers disruptions that occurred before joining.
- Crucial 48-hour rule: every trip must be registered in AirHelp at least 48 hours before the first flight's scheduled departure to qualify for the €100 / €200 insurance payouts, lounge access and Fast Track passes.
- Membership is personal and non-transferable (companions on the same booking are not covered) and auto-renews annually unless canceled at least 1 day before renewal.
- Hong Kong has no domestic statutory equivalent to EC261 or UK261; flights departing Hong Kong are covered by EC261 / UK261 only when operated by an EU or UK airline to an EU or UK airport (whereas any airline departing an EU or UK airport back to Hong Kong is covered).
- European compensation and €100 / €200 insurance payouts are transferred in euros (EUR); Hong Kong banks may charge foreign-exchange or incoming transfer fees.
Verification notes
- Minimum spend/deposit
- Free flight eligibility check; code PLUS10 takes 10% off an AirHelp+ Smart (€39.99/year) or Pro (€99.99/year) annual plan; standalone claims charge 35% (50% with legal action) on a no-win, no-fee basis
- Last verified
- 9 November 2026
Provider terms can change without warning. Treat this as a verification snapshot and confirm the live terms before applying.
Pros
- Code PLUS10 takes 10% off AirHelp+ at checkout, bringing Smart to €35.99/year (about HK$310).
- Registered trips get fixed €100 flight-delay/cancellation or luggage payouts (about HK$860) and €200 missed-connection cover on top of statutory airline compensation.
- AirHelp+ waives the 35% service fee and 15% legal action fee on eligible compensation claims during membership.
- Standalone claims are no-win, no-fee: you pay nothing if AirHelp recovers nothing.
- Large track record, rated 4.5 on Trustpilot from over 246,000 reviews.
Watch out for
- Failing to register a trip at least 48 hours before departure voids the €100 / €200 insurance payouts, lounge access and Fast Track pass.
- Flights from Hong Kong to Europe/UK on non-EU, non-UK carriers (such as Cathay Pacific) do not qualify for EC261 / UK261 fixed compensation (though the return leg departing Europe/UK does).
- Standalone fees are steep: 35% (including VAT) out of court, rising to 50% if legal action is needed, whereas claiming directly from the airline yourself is free.
- Signing the assignment agreement transfers ownership of the claim to AirHelp, so you cannot settle directly with the airline afterwards.
- AirHelp+ covers only the named member and renews automatically each year unless canceled.
FAQ
- Which flights to or from Hong Kong qualify for EC261 / UK261 compensation?
- Any flight departing an EU or UK airport (such as London Heathrow or Paris CDG back to Hong Kong) is covered regardless of whether you fly Cathay Pacific, British Airways or another carrier, worth up to £520 or €600. Flights departing Hong Kong for Europe or the UK are covered under EC261 / UK261 only when operated by an EU or UK carrier (such as British Airways, Lufthansa, Air France or KLM).
- Does the AirHelp+ €100 delay and luggage payout work on flights outside Europe?
- Yes. Provided you register your trip at least 48 hours before the first flight departs, the €100 flight insurance (3+ hour arrival delay or cancellation within 28 days) and €100 luggage insurance (delayed/lost checked bag with an airline PIR report) apply worldwide regardless of the airline, if claimed within 28 days.
- Can I buy AirHelp+ after my flight is delayed to avoid the 35% fee?
- No. AirHelp+ waives fees only for disruptions that happen after your membership starts. Claims for earlier flights still pay the standard 35% service fee (or 50% with legal action).
- Why would I claim myself instead of using AirHelp?
- Filing a claim directly with the airline is free and lets you keep 100% of the compensation, and free ADR schemes exist in the UK and Germany. AirHelp is for travellers who prefer to hand over the paperwork or want AirHelp to bear the legal costs if an airline refuses to pay.
- How do I cancel AirHelp+ auto-renewal?
- Cancel at least 1 day before the annual renewal date under Dashboard > Manage Membership, or email [email protected].
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