HKBN Review: Home Broadband, Mobile Plans and Referral Bill Credits
Compare HKBN’s home internet, mobile and streaming services, examine contract and coverage considerations, and understand which referral credit details still need to be verified when signing up.
Last updated 24 October 2026
Best for
Hong Kong households considering HKBN’s designated home broadband or other eligible services who accept the contract duration and address coverage restrictions.
HKBN’s referral offer provides bill credits that offset monthly fees after you register a designated plan online and pay its first bill; it does not provide free cash. HKBN’s referral terms give HK$400 for designated 24-month home broadband, HK$150 for 24-month mobile service, and HK$100 or HK$50 for designated 24- or 12-month streaming plans, credited within eight weeks of activation and the first bill. Home broadband also requires an address coverage check, and actual speeds depend on devices, the router and the environment. You should not sign a contract solely for the credit before reviewing the full contract costs.
Pros
- Home broadband, mobile and streaming services are available from the same provider
- HKBN’s referral terms set bill credits for broadband, mobile and streaming plans
- Credits offset monthly fees and can reduce actual bills when the service meets your needs
- A referral code can be entered during online sign-up
- Broadband plans require a coverage check for your home
Watch-outs
- Credits arrive up to eight weeks after activation and the first bill, not at sign-up
- The higher listed credits require a 24-month contract
- Credits are not cash, and any unused balance is forfeited if the service is cancelled
- Restrictions apply to designated services, combining offers and sign-up methods
- Broadband speeds, equipment and installation arrangements vary by address
Current related offer
HKBN offer pageAd / referral links — we may earn a bonus when you sign up.
Provider
HKBN
Register a designated HKBN service through this page’s link and enter KWOKCWJ03554 as the promo code. Once the service is activated and the first bill is paid, HKBN applies bill credit within 8 weeks: HK$400 for 24-month home broadband, HK$150 for 24-month mobile, or HK$100 or HK$50 for 24- or 12-month streaming plans. The credit reduces monthly charges and is not cash.
Requirement: A designated 24-month broadband or mobile plan, or a 12- or 24-month streaming plan, with the first bill paid
EasyAbout 10 minutes to register a plan onlinePayout Within 8 weeks after activation and payment of the first bill
Verified 24 October 2026
Full claim instructions are on the HKBN offer page.
What services HKBN provides
HKBN provides home broadband, mobile communications and streaming-related services in Hong Kong. Installation availability, available speeds and equipment vary by address and the building’s network, so you should check your home address before comparing plans instead of considering only the highest advertised speed.
If you only need mobile service or a streaming bundle, the home broadband referral offer may not apply. Check the separate terms for each service.
Home broadband: address and actual speed come before advertised speed
The official broadband page lists different home broadband products and network speeds, but the services and speeds available for installation depend on the address check and final contract. The advertised connection speed is not a speed that every device can consistently achieve. The Wi-Fi router, walls, interference, the number of simultaneous users and website servers all affect the actual experience.
Before signing, review installation fees, the router, the minimum commitment period, renewal pricing, relocation arrangements and early termination fees. Save the sign-up page and contract summary so you can later compare them with the installation and first bill.
Referral code and the credits it earns
The referral code on this page is KWOKCWJ03554. HKBN’s referral terms give HK$400 for designated 24-month home broadband, HK$150 for designated 24-month mobile service, HK$100 for designated 24-month Disney+, Netflix, HBO Max, iQIYI, WeTV, JOOX or KKBOX plans, and HK$50 for the 12-month versions. The credit is applied within eight weeks after the service is activated and the first bill is paid.
When signing up, first select “Referred customer” and enter the referral code in the promotion code field. If the field then says the offer does not apply to that plan, HKBN treats the referral as invalid, so choose a designated plan before you continue and check that the checkout page shows the offer and the actual contract costs. HKBN can change or end the programme without notice; the terms on the day you sign control.
Mobile and streaming plans
HKBN also provides mobile services and streaming plans. Different products have different contract durations, equipment or content restrictions, and the home broadband referral credit cannot be applied to all services. First confirm the number of users, data needs, roaming arrangements and total contract price, then compare with your existing provider’s renewal offer.
If a bundle includes several services, the referral pays only the credit for the higher-value service; credits do not stack. The referral offer also cannot be combined with other promotions.
How bill credits are used
Bill credits offset HKBN’s monthly fees and cannot be refunded or exchanged for cash. The credit is applied within eight weeks after service activation and payment of the first bill. If the credit exceeds that month’s bill, the remaining balance rolls over to the next month’s fees.
HKBN can cancel the credit if the new service is terminated, and any credit left when the service is cancelled is forfeited. Do not treat the entire credit as an immediate cash discount. Assess the total cost using the amount actually payable each month over the contract period.
Checklist before applying
Check address coverage first, then choose the service and contract duration. Confirm all monthly fees, installation fees, equipment fees, prices after the promotional period and early termination arrangements. Follow the link on this page to the referral portal, select referred customer, enter KWOKCWJ03554 in the promotion code field, and check the final confirmation page.
Download the contract and first bill. If the credit does not appear within the timeframe promised on the page, retain proof of activation, payment and referral registration, and contact HKBN’s official support.
Who should consider it
Suitable for: households already planning to install HKBN broadband or switch to its designated services, whose address has suitable coverage and who accept the contract duration and total cost. Bill credits can provide an additional reduction, but should be spread across the full contract period when assessing the cost.
Not suitable for: people signing up for an unnecessary service solely for the credit, those who may move home soon, those who need flexible cancellation, or those unable to verify the referral offer details when signing up.
FAQ
- What is the HKBN referral code?
- The code listed on this page is KWOKCWJ03554. When signing up, select referred customer and enter it in the promotion code field. Complete the application only after the confirmation page displays the offer.
- How much is the HKBN broadband referral credit?
- HK$400 for a designated 24-month home broadband plan, credited to your HKBN bill within eight weeks of activation and the first bill payment. Mobile earns HK$150, and designated streaming plans HK$100 or HK$50.
- Is the credit cash?
- No. It is a bill credit that offsets HKBN’s monthly fees. Cancelling the new service may invalidate unused credits; check the current terms.
- When will the credit be applied?
- Within eight weeks after service activation and payment of the first bill.
- Does the highest credit apply to all plans?
- No. HK$400 applies only to designated 24-month home broadband plans; mobile earns HK$150 and streaming HK$100 or HK$50. A bundle earns only its higher credit, and the offer cannot be combined with other promotions.
- Will HKBN’s actual broadband speed always reach the advertised speed?
- This cannot be assured. Available services depend on the address, and Wi-Fi equipment, the environment and network conditions also affect actual speeds.